Interns at work
NYCPS // DYCD - SYEP

High School Tech
Internship Framework

Summer Youth Employment Program — SYEP

A comprehensive implementation guide for employers hosting high school students in tech-focused internships.

⚡ 6-Week Program 📍 25 hrs/week 4 Project Scenarios 1:1 Check-In Template
Overview

Why Host a Tech Intern?

Hosting a SYEP tech intern creates a mutually beneficial experience — interns gain real-world skills and you gain fresh perspectives, expanded capacity, and a pipeline of diverse future talent.

6Weeks Structured Learning
25Hours Per Week
150Total Professional Hours

Benefits to Your Organization

  • Fresh perspectives and innovative ideas on real projects
  • Expanded project capacity at no direct labor cost
  • Early access to NYC's diverse talent pipeline
  • Strengthen community ties & corporate social responsibility
  • Develop leadership skills in your team as supervisors
  • Support DYCD's mission to connect youth to opportunity
Interns collaborating Student at work
⚡ Impact Statement: Each intern you host represents a NYC student gaining career-ready tech skills that can change their economic trajectory.
Who You're Hosting

Portrait of a SYEP Tech Intern

🧑‍💻

Who They Are

  • NYC high school students, ages 16–21
  • Enrolled in SYEP via DYCD programs
  • Tech-curious and motivated to learn
  • Varying levels of prior tech exposure
  • Supported by a DYCD-funded SYEP provider
💡

What They Bring

  • Curiosity and creativity in approaching new challenges
  • Emerging critical thinking and problem-solving skills
  • Developing communication skills across diverse environments
  • Unique perspectives and lived experiences
🤝

What They Need

  • Clear structure and onboarding
  • Dedicated supervisor for 1:1 check-ins
  • Authentic, meaningful project work
  • Regular feedback and encouragement
  • Safe, professional environment
Students presenting Student working on laptop Showcase event
Program Structure

The 6-Week Journey

Phase 1 — ExploreWeeks 1–2
  • Onboarding & company overview
  • Meet the team & org culture
  • Orientation to tools & systems
  • Introduction to internship project
  • Set goals & learning objectives
  • Complete DYCD compliance docs
  • Establish norms and expectations
  • Tour facilities / shadow staff to observe day-to-day workplace operations
Phase 2 — BuildWeeks 3–4
  • Deep dive into project work
  • Research, data collection, prototyping
  • Apply technical skills to real problem
  • Collaborative team work sessions
  • Receive & incorporate feedback
  • Mid-program check-in with supervisor
  • Skill-building workshops (as available)
  • Iterate on tasks using feedback
Phase 3 — ApplyWeek 5
  • Finalize project deliverables
  • Prepare final presentation
  • Practice presenting to peers
  • Refine based on feedback
  • Document findings and process
Phase 4 — ReflectWeek 5 (cont.)
  • Personal reflection journal
  • What did I learn? What challenged me?
  • How have my skills grown?
  • What would I do differently?
  • Career pathway exploration
  • Identify mentors & next steps
  • What tasks did I complete for the organization and what was the impact?
Phase 5 — LaunchWeek 6
  • Final presentation to leadership
  • Demo or showcase deliverables
  • Receive formal evaluation + feedback
  • Celebrate accomplishments
  • Complete exit survey (DYCD)
Key DeliverablesAll 6 Weeks
  • Weekly 1:1 check-in notes
  • Timesheets (DYCD compliance)
  • Mid-program reflection
  • Final project + presentation
  • Evaluation rubric
  • Exit survey + certificate
  • Reflection on tasks completed for the organization
💡 Supervisor Tip: Each phase builds on the last. Interns who have a strong Explore phase are better prepared to Build confidently. Don't rush onboarding — it sets the foundation for everything.
Time Structure

Weekly Schedule & 25-Hour Breakdown

Interns work 25 hours per week. Below is the recommended daily structure. Supervisors should customize based on project needs while maintaining the core learning structure.

Time Block MondayTuesdayWednesdayThursdayFriday
9:00–9:30am Morning Stand-upMorning Stand-upMorning Stand-upMorning Stand-upMorning Stand-up
9:30–11:30am Skill Building / TrainingProject Work BlockCollaborative WorkshopProject Work BlockPresentation Practice
11:30–12:30pm Lunch Break
12:30–2:30pm Project Work / Research1:1 Check-In (rotate)Guest Speaker / Site TourProject Work / ResearchWeekly Wrap-Up + Reflection
2:30–3:00pm Documentation / JournalDocumentation / JournalDocumentation / JournalDocumentation / JournalGoal-Setting for Next Week

Weekly Hours Breakdown

Project Work10 hrs — 40%
Skill Building & Training5 hrs — 20%
Team Collaboration4 hrs — 16%
Professional Development3 hrs — 12%
Reflection & Documentation2 hrs — 8%
1:1 Check-In & Feedback1 hr — 4%
⚠️ DYCD Requirement: All interns must maintain 25 hours per week. Attendance and punctuality must be tracked in participant timesheets.
📋 Timesheets must be signed by the supervisor weekly and submitted to the program coordinator by noon Monday.
💻 Remote options: Remote participation may be available for office hours and final presentation sessions. Confirm options with your DYCD program coordinator in advance.
Technical Competencies

Technical Skills Framework

Students building technical skills

Interns are exposed to foundational and applied technical skills organized into four core tracks. Projects should target skills across multiple tracks.

🔐 Cybersecurity

  • Threat analysis fundamentals
  • Login/access data review
  • Incident documentation
  • Risk identification & classification
  • Data privacy concepts
  • Tabletop exercise facilitation

📊 Data Analytics

  • Spreadsheet analysis (Excel/Sheets)
  • Data cleaning & organization
  • Chart and graph creation
  • Dashboard building (Tableau/Power BI)
  • Data storytelling
  • Insight presentation

⚙️ Workflow Automation

  • Process mapping
  • Zapier / Make.com basics
  • Google Apps Script
  • Automation trigger design
  • Testing & debugging
  • Efficiency measurement

🖥️ Web & Coding

  • HTML/CSS fundamentals
  • Basic Python / JavaScript
  • GitHub & version control
  • No-code tool exploration
  • UI/UX prototyping
  • Technical writing

Example project tracks & applications

🔐 Track A — Cybersecurity Investigation
Interns analyze a simulated dataset for suspicious access patterns, document findings in a friction log, and present incident response recommendations to company leadership. → See full scenario on page A
📊 Track B — Data Insights Dashboard
Interns clean, analyze, and visualize a business dataset to surface actionable insights. The deliverable is a visual dashboard with 3–5 key findings presented to leadership. → See full scenario on page B
⚙️ Track C — Workflow Automation Prototype
Interns map an existing manual business process, identify bottlenecks, and build an automation prototype using accessible no-code/low-code tools. Before/after time savings are measured and presented. → See full scenario on page C
💡 Track D — Workplace Problem Solving & App Concept Design
Interns identify a real workplace challenge, conduct structured research with staff or customers, and design a technology-based solution. No coding required — a well-researched concept, wireframe, or prototype demonstrates mastery. → See full scenario on page D

Employers are encouraged to design projects aligned to their organization's work, using these examples as a starting point.

Workplace Development

Workplace & Professional Skills

Professional development

Beyond technical skills, SYEP interns develop essential professional competencies. Supervisors play a key role in modeling and reinforcing these behaviors.

Portrait of a Graduate competencyWhat it looks like in the internship
Effective CommunicatorDaily stand-ups, written updates, presentations to leadership; listening actively and adapting communication for different audiences
Global CitizenCollaborating across differences; demonstrating empathy and cultural awareness; understanding diverse workplace perspectives
Critical ThinkerAnalyzing project data, evaluating options, developing reasoned recommendations; peer review and retrospectives
Creative InnovatorApproaching challenges with curiosity; generating solution ideas; iterating on work based on supervisor feedback
Reflective / Future FocusedWeekly reflection journals; goal-setting with supervisor; exploring tech career pathways and next steps
📌 Career Exploration: Dedicate at least 30 minutes per week for interns to explore tech career pathways, job titles, and salary data. This builds long-term motivation.
For Supervisors

Supervision & Implementation Tools

Supervision Best Practices

Before the Internship Starts
  • Prepare a structured onboarding plan for Week 1
  • Set up workstation, accounts, and tool access
  • Identify a backup supervisor in case of absence
  • Brief your team on hosting a high school intern
  • Review DYCD guidelines and compliance requirements
During the Internship
  • Conduct weekly 1:1 check-ins using the template
  • Provide specific, actionable feedback regularly
  • Give interns real project ownership — not busy work
  • Introduce interns to professionals across the org
  • Track attendance and sign timesheets weekly
  • Contact program coordinator if issues arise
Effective Feedback Framework
  • Strengths first: Start with what's working well
  • Be specific: "Your chart was clear because..." not "good job"
  • Growth-oriented: Frame challenges as opportunities
  • Action-focused: Always include a next step
  • Regular cadence: Don't save everything for Week 6

Recommended Digital Tools

CategoryTools
ProductivityGoogle Workspace, Microsoft 365
Project MgmtTrello, Notion, Asana
CommunicationSlack, Google Meet, Zoom
Data AnalysisExcel, Google Sheets, Tableau Public
AutomationZapier, Make.com, Apps Script
DesignCanva, Google Slides, PowerPoint
Version ControlGitHub (free public repos)
DYCD Requirements

Compliance & Documentation

Students and staff
⚠️ ALL of the following are required to remain in compliance with DYCD SYEP guidelines. Non-compliance may result in program removal.

Onboarding Checklist

  • ☐  Review and sign DYCD participation agreement
  • ☐  Receive workstation / device assignment
  • ☐  Set up company email and required accounts
  • ☐  Tour the office and meet team members
  • ☐  Review internship project brief and goals
  • ☐  Sign technology use and confidentiality agreement
  • ☐  Set Week 1 goals with supervisor

Required Documentation

DocumentDue
Weekly TimesheetsEvery Friday
Attendance LogDaily
Mid-Program EvaluationEnd of Week 3
Final Evaluation RubricEnd of Week 6
Incident ReportsWithin 24 hrs
Safety & conduct:
  • Interns must not be left unsupervised at any time
  • No task may put an intern's physical safety at risk
  • Zero tolerance for harassment, bullying, or discrimination
  • Interns may not handle sensitive client/financial data without oversight
  • All incidents must be reported to DYCD within 24 hours
Interactive Template

Weekly 1:1 Check-In Template

One-on-one check-in

Use this template for your weekly one-on-one meetings. Meetings should be 20–30 minutes, in a private space. The intern leads — your role is to listen, guide, and support.

📋 Meeting Logistics

⭐ Wins & Accomplishments This Week

What are you most proud of this week?

🚧 Challenges & Blockers

What has been difficult? What do you need help with?

📊 Skill Self-Rating

Rate yourself honestly — 1 = Needs Work, 5 = Excellent

🎯 Goals for Next Week

Set 2–3 specific, measurable goals for the coming week.

💬 Intern Feedback to Supervisor

Is there anything you need more support with? Any questions or concerns?

📝 Supervisor Notes & Action Items

Project Scenario A — Cybersecurity
Track A · NovaBank (Fintech Startup) · 4–5 Interns · 6 Weeks
Cybersecurity Tabletop Investigation + Friction Log
Interns act as a junior cybersecurity task force analyzing suspicious login activity and documenting incident response recommendations.
New York City Public Schools Student Pathways DYCD

Company Background

NovaBank is a growing NYC-based fintech startup providing digital banking services to underserved communities. As usage has grown, so have concerns about unauthorized access and potential fraud in the login system.

⚡ Intern Mission: Analyze the simulated login dataset, identify indicators of compromise (IOC), build a friction log documenting suspicious events, and present findings and recommendations to NovaBank leadership.

Dataset Options

  • Option A — Kaggle: Free "Login Attempts" dataset. 10,000+ rows: User ID, Timestamp, IP, Location, Status, Device
  • Option B — Anonymized Internal: Sanitized NovaBank test environment export. Same fields, NYC-context matched
  • Option C — Simulated: Program coordinator's 500-row dataset pre-loaded with anomalies

Team Roles

RoleResponsibilities
Security AnalystReviews login data for anomalies; flags suspicious IPs, times, patterns
Data AnalystCleans dataset; builds charts showing login trends over time
Research LeadResearches brute force, credential stuffing; documents background
Documentation LeadMaintains friction log with all flagged events
Presentation LeadCompiles findings; creates and presents the final slide deck

Friction Log Template

#TimestampUser IDIP AddressEvent TypeSeverityNotes
1MM/DD HH:MMUSR-####xxx.x.x.xFailed Login⚠️ Medium3x in 2 min
2Add entries as discovered...

🔴 Critical = 10+ fails/5 min  |  ⚠️ Medium = unusual IP  |  🟡 Low = off-hours

6-Week Project Structure

WeekPhaseActivitiesDeliverable
Week 1ExploreOnboard to NovaBank; intro to cybersecurity; explore dataset structure; assign team rolesRoles assigned; dataset downloaded; 1-page cybersecurity summary
Week 2Explore + BuildDeep-read dataset; identify columns; research brute force & credential stuffing; begin flagging anomalies; create spreadsheet filtersAnnotated dataset; research notes on attack types
Week 3BuildSystematic anomaly detection: sort by IP, User ID, timestamp; identify top 10 suspicious accounts; build login trend charts; begin friction logTop 10 suspicious accounts report; login trend chart; friction log draft
Week 4Build + ApplyComplete friction log; research incident response best practices; draft 3–5 security recommendations; mid-program check-inComplete friction log; recommendations draft; mid-program self-assessment
Week 5ApplySynthesize findings into presentation; create visuals (charts, friction log summary, severity heatmap); practice presenting; write 1-page executive summaryFinal slide deck draft; executive summary; practice presentation
Week 6Launch + ReflectFinal presentation to NovaBank leadership (15–20 min); Q&A; formal evaluation; team celebration; DYCD exit survey; personal reflectionFinal presentation delivered; evaluation signed; exit survey; reflection

Final Deliverables

  • Complete Friction Log — all suspicious events documented
  • Anomaly Analysis Report — top 10 flagged accounts with evidence
  • Login Trend Visualizations — charts over 30-day window
  • 3–5 Security Recommendations — specific, actionable steps
  • Final Presentation Deck — 10–15 slides, presented to leadership
  • 1-Page Executive Summary — written for non-technical audience

Key Learning Outcomes

Data AnalysisThreat IdentificationDocumentationRisk AssessmentPresentation SkillsCybersecurity ConceptsTeamworkCritical Thinking
⚡ Supervisor Note: Interns are NOT expected to access real systems. All work uses the provided/downloaded dataset only. Emphasize ethical boundaries throughout.
Project Scenario B — Data Analytics
Track B · GreenCart (E-Commerce Grocery Startup) · 4–5 Interns · 6 Weeks
Data Insights Dashboard
Interns analyze order and delivery data to build a visual dashboard surfacing key business insights for leadership decision-making.
New York City Public Schools Student Pathways DYCD
Students working with data

Company Background

GreenCart is a fast-growing NYC-based e-commerce grocery startup focused on providing fresh, affordable produce to underserved neighborhoods. Leadership needs better visibility into order trends, delivery performance, and customer satisfaction.

⚡ Intern Mission: Clean and analyze GreenCart's order/delivery dataset (100–500 rows), identify 3–5 key business insights, and build an interactive visual dashboard.

The Dataset — GreenCart_Orders_Q2.csv

ColumnDescriptionExample
Order IDUnique identifierGC-2024-00234
Product CategoryType of productVegetables, Fruits
Order DateDate placed2024-04-15
Delivery Time (hrs)Hrs to delivery3.5
City/BoroughCustomer boroughBronx, Brooklyn
Order StatusCompletionDelivered, Returned
Customer Rating1–5 stars4
Order Value ($)Total amount$47.50

Team Roles

RoleResponsibilities
Data AnalystCleans dataset; removes duplicates; standardizes formatting; pivot tables
Visualization LeadCreates charts; builds the visual dashboard in Excel/Tableau/Power BI
Insights AnalystInterprets charts; writes 3–5 key findings in plain language
Research LeadBenchmarks GreenCart vs. industry; researches e-commerce best practices
Presentation LeadCompiles findings; builds final deck; leads delivery to leadership

Recommended Tools

Microsoft Excel Google Sheets Tableau Public Power BI Canva

6-Week Project Structure

WeekPhaseActivitiesDeliverable
Week 1ExploreOnboard to GreenCart; understand e-commerce business model; explore dataset structure; identify what each column means; ask leadership what they want to knowDataset exploration notes; 5 business questions to answer
Week 2Explore + BuildData cleaning: remove blanks, fix date formats, remove duplicate Order IDs; standardize borough names and product categories; run basic statistics (averages, counts)Cleaned dataset (v1); data cleaning log; basic statistics summary
Week 3BuildBuild pivot tables and initial charts: orders by borough, top product categories, delivery time trends, order status breakdown; identify which borough has lowest satisfaction; start dashboard design5+ charts created; dashboard wireframe; initial insights notes
Week 4Build + ApplyComplete interactive dashboard; add filters (by date, borough, category); finalize 3–5 key insights; write "so what" interpretation for each; draft recommendations; mid-program check-inDashboard v1 (complete); written insights; draft recommendations; self-assessment
Week 5ApplyBuild final presentation deck; use dashboard screenshots as visual evidence; practice presenting insights in non-technical language; incorporate supervisor feedback; refine dashboardFinal presentation deck; dashboard v2 (refined); practice presentation
Week 6Launch + ReflectFinal presentation to GreenCart leadership (15–20 min); live demo of dashboard; answer questions; formal evaluation; DYCD exit survey; team celebration; reflectionFinal presentation delivered; evaluation signed; exit survey; reflection

Final Deliverables

  • Clean Dataset — documented process, no errors/blanks
  • Visual Dashboard — 5+ charts, filterable by borough & date
  • 3–5 Key Business Insights — plain language with data evidence
  • Business Recommendations — actionable suggestions from findings
  • Final Presentation Deck — 10–15 slides with live dashboard demo
  • Industry Benchmarking — GreenCart vs. e-commerce averages

Key Learning Outcomes

Data CleaningExcel / SheetsData VisualizationBusiness AnalysisStorytelling with DataDashboard DesignPresentation Skills
💡 Example Insight: "Brooklyn has the highest order volume but the lowest customer rating (avg 2.8/5). Delivery times in Brooklyn average 5.2 hrs vs. 2.8 hrs in Queens."
Project Scenario C — Workflow Automation
Track C · BrightPath (Tech Consulting Firm) · 4–5 Interns · 6 Weeks
Workflow Automation Prototype
Interns map a 5-step manual process, identify bottlenecks, and build an automation prototype using no-code/low-code tools — measuring time savings.
New York City Public Schools Student Pathways DYCD

Company Background

BrightPath is a tech consulting firm that helps small businesses streamline operations. Internally, they rely on a manual form submission process for new client inquiries — a time-consuming bottleneck causing delays and errors.

⚡ Intern Mission: Map the current manual workflow, identify inefficiencies, design an automated alternative, build a working prototype, and measure time savings.

Current Manual Workflow (5 Steps)

Step 1 — Copy form data to spreadsheet 5 min
Step 2 — Send welcome email manually 5 min
Step 3 — Create task in Asana/Trello 5 min
Step 4 — Add contact to CRM 5 min
Step 5 — Schedule discovery call 10 min
⏱ TOTAL: 20–30 min/inquiry  |  50+ inquiries/month = 15+ hrs wasted

The Dataset — BrightPath_Inquiries_Sample.csv

ColumnDescription
Inquiry IDUnique form submission ID
Client NameName of inquiring client
Email AddressClient contact email
Business TypeRetail, services, etc.
Service InterestWhich BrightPath service they want
Submission DateWhen the form was submitted
Response DateWhen staff first responded
Response Time (hrs)Calculated time to first response
StatusPending / In Progress / Closed

Team Roles

RoleResponsibilities
Process AnalystDocuments current workflow; interviews staff; creates process map
Data AnalystAnalyzes inquiry dataset; measures current performance metrics
Automation BuilderBuilds automation prototype in Zapier/Make/Apps Script
QA / TesterTests prototype; documents bugs and improvements
Presentation LeadBuilds final deck with before/after comparison

6-Week Project Structure

WeekPhaseActivitiesDeliverable
Week 1ExploreOnboard to BrightPath; shadow staff through the manual process at least once; interview 2–3 team members about pain points; document each step in detailCurrent workflow documentation; staff interview notes; roles assigned
Week 2Explore + BuildAnalyze inquiry dataset (avg response time, peak inquiry days, bottlenecks); create process map flowchart; research automation tools (Zapier, Make, Apps Script); compare free tier capabilitiesDataset analysis summary; process map flowchart; automation tool comparison chart
Week 3BuildDesign automated workflow; choose automation tool; build first automated trigger (form submission → spreadsheet row); test with sample data; document build process with screenshotsAutomation design diagram; Step 1 automation built & tested; build documentation
Week 4Build + ApplyBuild automation for steps 2–3 (welcome email + task creation); test full flow end-to-end; QA Lead documents errors; fix bugs; begin measuring time savings vs. manual; mid-program check-inAutomation steps 1–3 complete; QA test log; time savings measurement draft; self-assessment
Week 5ApplyComplete full automation prototype; conduct final testing with full sample dataset; measure total time savings; build before/after comparison; create presentation deck; practice presentingComplete automation prototype; before/after comparison; final presentation deck; practice run
Week 6Launch + ReflectFinal presentation to BrightPath leadership (15–20 min); live demo of automation prototype; present time savings data; answer Q&A; formal evaluation; DYCD exit survey; reflectionFinal presentation delivered; live demo; evaluation signed; exit survey; reflection

Final Deliverables

  • Current State Process Map — detailed flowchart of the 5-step manual workflow
  • Automation Prototype — working automation in Zapier/Make/Apps Script
  • QA Test Log — documented test cases, results, and bug fixes
  • Before/After Comparison — time saved, error reduction, efficiency metrics
  • Implementation Recommendation — steps to adopt the solution
  • Final Presentation Deck — 10–15 slides with live demo

Key Learning Outcomes

Process MappingZapier / MakeGoogle Apps ScriptQA TestingEfficiency AnalysisProblem SolvingNo-Code ToolsTechnical Documentation
🔧 Supervisor Tip: Set up test accounts for automation tools in advance. Verify tool access before Week 3. Many free tiers have step limits.
📝 Scope Note: Interns are not expected to fully deploy in production. A working proof-of-concept using sample/test accounts is sufficient.
📊 Example outcome: Before automation, each inquiry required a 5-step manual process taking 20–30 minutes. After the intern team built the automation prototype, processing time dropped to under 5 minutes — with fewer errors and improved response consistency across all client inquiries.
Project Scenario D — Workplace Problem Solving
Track D · Any Industry (Retail, Nonprofit, Operations, Services) · 1–5 Interns · 6 Weeks
Workplace Problem Solving & App Concept Design
Interns research a real workplace challenge, gather input from staff or customers, and design a technology-based solution. No coding required.
New York City Public Schools Student Pathways DYCD

Company Background

Your organization operates in a fast-paced environment where staff face real challenges — from customer service issues to operational inefficiencies that a better system could address. Every workplace has problems that technology could solve. Your intern team will investigate one of these problems and design a solution.

★ Intern Mission: Research a real workplace challenge, gather input from staff or customers, and design a technology-based solution that improves how work gets done.
★ No Coding Required: Interns are not expected to build a working app. A well-researched concept, wireframe, or prototype is sufficient to demonstrate mastery of design thinking and problem solving.

Research Approach

  • Staff interviews (2–5 employees)
  • Customer observations or feedback (if appropriate)
  • Simple surveys (paper or Google Forms)
  • Observation of daily workflows

Example Problem Areas

  • Long customer wait times (retail, service)
  • Inefficient scheduling or communication
  • Inventory tracking challenges
  • Customer feedback not being captured
  • Manual processes that could be streamlined

Team Roles

RoleResponsibilities
Project ManagerCoordinates timeline, assigns tasks, tracks progress
Research LeadConducts interviews/surveys; documents findings
Process AnalystMaps current workflow; identifies inefficiencies
Solution DesignerDesigns app/tool concept; creates wireframes or mockups
Presentation LeadBuilds final deck and delivers pitch to leadership

6-Week Project Structure

WeekPhaseActivitiesDeliverable
Week 1ExploreObserve company operations; identify potential challenges; assign team roles; set up project planList of 2–3 workplace challenges
Week 2Explore + BuildInterview staff; conduct surveys; analyze findings; draft problem statement; select focus areaProblem statement + research summary
Week 3BuildMap current workflow; identify inefficiencies; brainstorm solution ideas; select concept with supervisorWorkflow map + solution concept draft
Week 4Explore + ApplyDesign solution concept; define key features; gather staff feedback on concept; refine based on input; mid-program check-inSolution concept v2 with features; staff feedback notes; self-assessment
Week 5ApplyCreate wireframe or prototype sketch; build before/after comparison; draft presentation; practice pitch; incorporate feedbackWireframe / mockup; before/after analysis; final presentation draft
Week 6Launch + ReflectFinal presentation to leadership (10–15 min); present problem, research, and solution concept; Q&A; formal evaluation; DYCD exit survey; reflectionFinal presentation delivered; evaluation signed; exit survey; reflection journal

Final Deliverables

  • Problem Statement — clearly defined challenge with supporting evidence
  • Research Summary — interviews, observations, key insights
  • Workflow Map — current process visualization
  • Solution Concept — app / tool / system design
  • Before/After Comparison — time saved or impact shown
  • Final Presentation — 10–15 slides, pitched to leadership
📝 Scope Note: Interns are not expected to build a working app or deploy a live system. A researched concept or prototype is sufficient.

Key Learning Outcomes

Process AnalysisCritical ThinkingCommunicationDesign ThinkingWorkplace CollaborationResearch MethodsPresentation Skills
💡 Example Outcome: Retail store interns found employees spent 15–20 min/shift tracking inventory manually. Their app concept cut this to under 5 minutes — saving an estimated 50+ hours per month.

Solution Tools (No Coding Required)

Paper Sketches Canva Figma (free) Google Slides Miro

Build Your Internship With AI

AI tools can take you from a vague project idea to a fully structured, 6-week internship experience in under an hour. This section shows you exactly how — step by step.

New York City Public Schools Student Pathways DYCD
Students working
Step 1

Choose Your Starting Point

Pick the scenario that most closely matches what your interns could work on at your organization. You don't need a perfect match — just the closest one. You'll customize it from there.

🔐
Scenario A — Cybersecurity Investigation
Interns analyze simulated login or access data, flag suspicious patterns, and present incident response findings.
Good fit if: your org handles logins, accounts, access permissions, or sensitive records
📊
Scenario B — Data Insights Dashboard
Interns clean, analyze, and visualize a dataset to surface business insights for leadership decision-making.
Good fit if: your org tracks orders, clients, donations, deliveries, or any data leadership wants to understand
⚙️
Scenario C — Workflow Automation
Interns map a manual process, identify inefficiencies, and build a simple automation prototype using free no-code tools.
Good fit if: your org has repetitive tasks — form processing, routine emails, manual data entry
💡
Scenario D — Workplace Problem Solving
Interns research a real workplace challenge and design a technology-based solution concept. No coding required.
Good fit if: you're not sure what to assign — this works for any industry or org type
🃏
Wildcard — Build Your Own
None of the four scenarios fit your site? Use the wildcard prompt to generate an entirely original scenario using the playbook's structure.
Good fit if: you have a specific project in mind that doesn't map to the above
📌 Not sure which to pick? Start with Scenario D. It works for every organization and gives interns a real research challenge without requiring specialized data or technical setup.
Step 2

The AI Workflow

Follow these six steps in order. Each step builds on the last. Skipping the prep steps — especially Asset Dumping — is the most common reason AI outputs come back generic and unusable.

The output is a starting point, not a finished product. Use the workflow below alongside the official prompt guide.

01
Ideation
Decide what your interns could actually work on. Pick one of the four scenarios or describe a project idea in plain language. Write 2–3 sentences about what the intern team would do.
02
Research
Answer the "Before You Start" questions for your chosen scenario. These take 10–15 minutes and are the most important part of the whole process. The better your inputs, the better your output.
03
Asset Dump
Gather what AI needs from you: your org description, a list of available tools, the scenario you're adapting, and any relevant internal documents. Drop them into your AI tool before running the prompt.
04
Prompting
Copy the prompt template for your chosen scenario. Fill in every bracketed field with your real answers. Attach the scenario template PDF from the playbook as a reference file. Run the prompt.
05
Validation
Read the output carefully. Check scope, timeline realism, and deliverables against the Employer Review Checklist at the bottom of this page. Edit what doesn't fit. The AI gives you a draft — you make it real.
06
Transfer
Copy the final scenario into the Technical Skills Learning Template. This becomes your official intern project plan, shared with your supervisor, coordinator, and intern team on Day 1.
Interns collaborating
Step 3 — Asset Dump

What to Gather Before You Prompt

Before you copy a prompt into any AI tool, spend 10–15 minutes collecting these inputs. Drop them into a single document or the AI's context window. This is the work that makes the output usable.

About Your Organization
  • Organization name and 2–3 sentence description of what you do
  • Industry / sector (nonprofit, healthcare, retail, tech, etc.)
  • Size of your team and how interns would fit in
  • Any departments or teams interns would interact with
About the Project
  • Which scenario you're adapting (A, B, C, or D)
  • The data, process, or problem interns would work on
  • Any real examples (a spreadsheet column list, a process walkthrough, a pain point)
  • What a successful intern output would look like to you
Logistics
  • Number of interns you're hosting (1–5)
  • Any scheduling constraints or department-specific norms
  • Who the intern supervisor will be and their availability
Tools Available
  • Every tool interns will have access to (be specific)
  • Examples: Google Workspace, Excel, Canva, Figma, Zapier free tier, Tableau Public, Slack
  • Any tools that are off-limits (proprietary systems, admin dashboards, etc.)
💡 Pro tip: If you have internal documents — a process walkthrough, a list of spreadsheet columns, a staff org chart — paste them directly into the AI chat. The more context you give, the more specific and realistic the output.
Step 4 — Prompting

Choose Your AI Tool

All three tools below can run these prompts. Pick based on what you already have access to. You do not need all three.

NotebookLM
Best for: Organizing
Free. Google account required.

Upload the full playbook PDF and the scenario template as "sources." Then chat with it to ask questions, generate drafts, or compare scenarios. Best when you want the AI to deeply understand the playbook before you ask it to customize anything.

Use it for: Understanding which scenario fits your org, getting scenario summaries, comparing Scenarios A–D side by side.
ChatGPT
Best for: Generating
Free tier available. GPT-4 recommended.

Paste the prompt template, fill in your brackets, and attach the scenario PDF. ChatGPT is strong at following structured prompts and formatting tables. The free tier works, but GPT-4 handles the longer prompts better.

Use it for: Running the full customization prompts. Generating 6-week tables, team roles, and deliverable lists.
Claude
Best for: Refining
Free tier available. Claude Sonnet recommended.

Excellent at following precise formatting instructions and producing clean, structured output. Use Claude when you want tight control over the final format — especially for tables and callout boxes that need to match the playbook exactly.

Use it for: Polishing outputs, reformatting tables, rewriting sections in employer-friendly language.
🔒 Privacy note: Do not upload documents containing real student data, staff personal information, or sensitive internal records to any AI tool. Use anonymized or sample data only.
Step 5 — Run the Prompt

Prompt Templates

Select your scenario below. Each template includes a prep checklist and a ready-to-copy prompt. Fill in every bracketed field before running — do not leave placeholders in the prompt.

🔐  Scenario A — Cybersecurity Investigation

Before You Start — Fill These In First

  • 1. Your organization's name and what it does (2–3 sentences)
  • 2. A data or security concern that could become a learning scenario — Does your org handle logins, customer accounts, access permissions, or sensitive records? What would a suspicious pattern look like?
  • 3. What simulated data could interns analyze? Think: timestamps, user IDs, IP addresses, event types — describe the columns, not the actual data
  • 4. What tools do your interns have access to? (Google Sheets, Excel, PowerPoint, Canva, etc.)
  • 5. How many interns will you host? (1–5)

The Prompt — Copy, Fill In, Run

<ROLE_AND_GOAL> You are an experienced internship designer who creates structured, skills-driven work-based learning experiences for high school students. Your task is to customize a 6-week cybersecurity investigation project for interns hosted at [ORGANIZATION_NAME], a [BRIEF_DESCRIPTION_OF_ORG]. Follow the structure of the attached scenario template but tailor it to this organization's context so interns are working on something real and relevant. </ROLE_AND_GOAL> <STEPS> 1. Write a company background paragraph (3–5 sentences) 2. Write a challenge description framing a realistic but simulated security scenario interns will investigate. Use this context: [DESCRIBE_THE_DATA_OR_SECURITY_CONCERN] 3. Write an intern mission statement (2–3 sentences) 4. Create a team roles table (4–5 roles) for [NUMBER_OF_INTERNS] interns 5. Design a simulated dataset with 5–8 columns based on: [DESCRIBE_WHAT_SIMULATED_DATA_COULD_INCLUDE] 6. Create a 6-week project structure table: - Weeks 1–2: Explore (onboarding, dataset review, role assignment) - Weeks 3–4: Build (anomaly detection, charting, friction log) - Week 5: Apply (synthesize, build presentation, write summary) - Week 6: Launch + Reflect (present to leadership, evaluation) 7. List 5–6 expected final deliverables 8. List 6–8 key learning outcomes as skill tags </STEPS> <OUTPUT> Format the response to match the attached scenario template. Tools available: [LIST_TOOLS_AVAILABLE] Note: All work uses simulated data only — no real systems. Interns work 25 hrs/week. Final presentation is 15–20 minutes. </OUTPUT> <EVALUATION> Before using: verify scope is realistic for ages 16–21 in 6 weeks, each week has a clear deliverable, no jargon used without explanation, and no access to real systems is required. </EVALUATION>
📊  Scenario B — Data Insights Dashboard

Before You Start — Fill These In First

  • 1. Your organization's name and what it does (2–3 sentences)
  • 2. What kind of data your org tracks — orders, client interactions, donations, event attendance, inventory, etc. What's already in your spreadsheets?
  • 3. 2–3 questions leadership would love to answer with data — e.g. "Which neighborhood has the highest demand?" or "Where are we losing clients?"
  • 4. What tools do your interns have access to? (Google Sheets, Excel, Tableau Public, Power BI, Canva, etc.)
  • 5. How many interns will you host? (1–5)

The Prompt — Copy, Fill In, Run

<ROLE_AND_GOAL> You are an experienced internship designer who creates structured, skills-driven work-based learning experiences for high school students. Your task is to customize a 6-week data insights dashboard project for interns hosted at [ORGANIZATION_NAME], a [BRIEF_DESCRIPTION_OF_ORG]. Follow the structure of the attached scenario template but tailor it to this organization's data and the questions leadership wants to answer. </ROLE_AND_GOAL> <STEPS> 1. Write a company background paragraph (3–5 sentences) 2. Write a challenge description explaining what data the org tracks, what leadership can't easily see, and why a dashboard would help. Use this context: [DESCRIBE_DATA_YOUR_ORG_TRACKS] 3. Write an intern mission statement (2–3 sentences) 4. Design a sample dataset (100–500 rows) with 5–8 columns. Base columns on the questions leadership wants answered: [LIST_2_3_QUESTIONS_LEADERSHIP_WANTS_ANSWERED] 5. Create a team roles table (4–5 roles) for [NUMBER_OF_INTERNS] interns 6. Create a 6-week project structure table: - Weeks 1–2: Explore (onboarding, dataset exploration, data cleaning) - Weeks 3–4: Build (pivot tables, charts, dashboard design) - Week 5: Apply (finalize dashboard, write insights, build deck) - Week 6: Launch + Reflect (present to leadership, evaluation) 7. List 5–6 expected final deliverables 8. Write one sample insight: finding + data point + recommendation 9. List 6–8 key learning outcomes as skill tags </STEPS> <OUTPUT> Format the response to match the attached scenario template. Tools available: [LIST_TOOLS_AVAILABLE] Note: Dataset must not contain real PII. Insights written in plain language. Interns work 25 hrs/week. </OUTPUT> <EVALUATION> Before using: verify dataset columns are realistic, leadership questions can actually be answered with the data described, scope is achievable in 6 weeks, each week has a clear deliverable. </EVALUATION>
⚙️  Scenario C — Workflow Automation Prototype

Before You Start — Fill These In First

  • 1. Your organization's name and what it does (2–3 sentences)
  • 2. A manual process that takes too long or causes errors — walk through each step: What triggers it? Who does what? How long does each step take? What tools are involved? (Examples: intake forms, onboarding, scheduling, donation receipts)
  • 3. What tools do your interns have access to? (Zapier free tier, Make.com, Google Apps Script, Google Sheets, etc.)
  • 4. How many interns will you host? (1–5)

The Prompt — Copy, Fill In, Run

<ROLE_AND_GOAL> You are an experienced internship designer who creates structured, skills-driven work-based learning experiences for high school students. Your task is to customize a 6-week workflow automation project for interns hosted at [ORGANIZATION_NAME], a [BRIEF_DESCRIPTION_OF_ORG]. Follow the structure of the attached scenario template but tailor it to a real manual process at this organization. </ROLE_AND_GOAL> <STEPS> 1. Write a company background paragraph (3–5 sentences) 2. Write a challenge description breaking down the manual process interns will improve. Use this context: [DESCRIBE_THE_MANUAL_PROCESS_STEP_BY_STEP] 3. Break the current workflow into numbered steps with time estimates 4. Write an intern mission statement (2–3 sentences) 5. Design a sample dataset (30–100 rows) capturing the data flow 6. Create a team roles table (4–5 roles) for [NUMBER_OF_INTERNS] interns 7. Create a 6-week project structure table: - Weeks 1–2: Explore (shadow staff, interview, document, research tools) - Weeks 3–4: Build (design prototype, build automation, test) - Week 5: Apply (complete prototype, measure time savings, build deck) - Week 6: Launch + Reflect (present and demo to leadership, evaluation) 8. List 5–6 expected final deliverables 9. Write a before/after time savings example 10. List 6–8 key learning outcomes as skill tags </STEPS> <OUTPUT> Format the response to match the attached scenario template. Tools available: [LIST_TOOLS_AVAILABLE] Note: Interns build a proof-of-concept only — not a production deployment. All tools must be free-tier accessible. Interns work 25 hrs/week. </OUTPUT> <EVALUATION> Before using: verify manual process is realistic for this org, automation scope is achievable with free tools in 6 weeks, the before/after uses measurable metrics, each week has a clear deliverable, prototype is framed as proof-of-concept only. </EVALUATION>
💡  Scenario D — Workplace Problem Solving & App Concept

Before You Start — Fill These In First

  • 1. Your organization's name and what it does (2–3 sentences)
  • 2. 1–2 known pain points staff deal with — Where do things slow down? What do people complain about? Where do mistakes happen? (Examples: long wait times, scheduling headaches, feedback not captured)
  • 3. What tools do your interns have access to for designing a concept? (Google Slides, Canva, Figma, Miro, paper + markers, etc.)
  • 4. How many interns will you host? (1–5)

The Prompt — Copy, Fill In, Run

<ROLE_AND_GOAL> You are an experienced internship designer who creates structured, skills-driven work-based learning experiences for high school students. Your task is to customize a 6-week workplace problem solving and app concept design project for interns hosted at [ORGANIZATION_NAME], a [BRIEF_DESCRIPTION_OF_ORG]. Follow the structure of the attached scenario template but tailor it to real challenges at this organization. No coding is required. </ROLE_AND_GOAL> <STEPS> 1. Write a company background paragraph (3–5 sentences) 2. Based on these known pain points: [DESCRIBE_1_2_PAIN_POINTS], generate 2–3 example problem areas interns could investigate 3. Write an intern mission statement (2–3 sentences) 4. Create a team roles table (4–5 roles) for [NUMBER_OF_INTERNS] interns 5. Describe the research approach: staff interviews, observation, simple surveys — what interns will actually do week by week 6. List solution output options: app concept, workflow tool, communication system, dashboard — and the design tools to use 7. Create a 6-week project structure table: - Weeks 1–2: Explore (observe, identify challenges, assign roles) - Weeks 3–4: Build (interview staff, map workflow, design concept) - Week 5: Apply (refine concept, before/after comparison, build deck) - Week 6: Launch + Reflect (present to leadership, evaluation) 8. List 5–6 expected final deliverables 9. List 6–8 key learning outcomes as skill tags </STEPS> <OUTPUT> Format the response to match the attached scenario template. Tools available: [LIST_TOOLS_AVAILABLE] Note: Interns are NOT expected to build a working app. A concept, wireframe, or prototype is sufficient. No coding skills required. Interns work 25 hrs/week. </OUTPUT> <EVALUATION> Before using: verify problems are appropriate for high school students to investigate, research methods are accessible, solution does not require coding, concept/wireframe is clearly the deliverable (not a working app), each week has a clear deliverable. </EVALUATION>
🃏  Wildcard — Build an Original Scenario

Use this if none of the four scenarios fit your site. This prompt generates an entirely original internship scenario using the playbook's structure.

Before You Start — Fill These In First

  • 1. Your organization's name and what it does (2–3 sentences)
  • 2. What kind of project you're imagining — be as specific or general as you want. ("I want them to help us build our social media presence" or "I want them to analyze our customer data" or "I'm not sure but they should learn about marketing")
  • 3. Skills or experiences you want interns to walk away with (technical and/or professional)
  • 4. Every tool interns will have access to
  • 5. How many interns you're hosting (1–5)

The Prompt — Copy, Fill In, Run

<ROLE_AND_GOAL> You are an experienced internship designer who creates structured, skills-driven work-based learning experiences for high school students. Your task is to design an original 6-week internship project for interns hosted at [ORGANIZATION_NAME], a [BRIEF_DESCRIPTION_OF_ORG]. Follow the same structure and format as the attached scenario template but create an entirely new scenario tailored to this organization. </ROLE_AND_GOAL> <STEPS> 1. Based on the project idea below, design a 6-week internship scenario with a clear narrative, team roles, and weekly structure. Project idea: [DESCRIBE_WHAT_YOU_WANT_INTERNS_TO_WORK_ON] Desired skills/outcomes: [DESCRIBE_SKILLS_OR_EXPERIENCES] 2. Write a company background paragraph (3–5 sentences) 3. Write a challenge framing the project as a real problem the organization needs help solving 4. Write an intern mission statement (2–3 sentences) 5. Create a team roles table (4–5 roles) for [NUMBER_OF_INTERNS] interns 6. If the project involves data, describe a sample dataset. If not, describe the key resources or materials interns will use. 7. Create a 6-week project structure table: - Weeks 1–2: Explore (onboarding, learning, initial research) - Weeks 3–4: Build (core project work, iteration, feedback) - Week 5: Apply (finalize deliverables, build presentation) - Week 6: Launch + Reflect (present to leadership, evaluation) 8. List 5–6 expected final deliverables 9. List 6–8 key learning outcomes as skill tags 10. Write an example outcome showing the project's impact </STEPS> <OUTPUT> Format the response to match the attached scenario template. Tools available: [LIST_TOOLS_AVAILABLE] Note: Interns work 25 hrs/week. Final presentation is 15–20 min. Project must be achievable for ages 16–21 with no prior professional experience. </OUTPUT> <EVALUATION> Before using: verify the project is realistic in 6 weeks at 25 hrs/week, produces something tangible and presentable, each week has a clear deliverable, it reads like a real workplace project (not a classroom assignment), no sensitive systems accessed. </EVALUATION>
Students presenting work
Step 6 — Transfer

Move It Into the Learning Template

Once your AI output is validated and edited, transfer it into the Technical Skills Learning Template. This is the document your intern team, supervisor, and coordinator will all work from throughout the 6 weeks.

Review the AI output against your "Before You Start" answers. Make sure nothing feels generic or disconnected from your actual organization. If something reads like it could apply to any company, rewrite it to be specific.

Copy the 6-week structure table into the Learning Template. This becomes the official project plan. Adjust week-by-week activities based on your actual schedule and team availability.

Add the team roles to the Learning Template's roles section. Assign each intern their role before Day 1. If you have fewer than 5 interns, combine roles or adjust responsibilities.

Copy the final deliverables list into the Week 6 section. These become the checklist your intern team works toward all program. Make sure every deliverable is visible to interns from Day 1.

Share the completed Learning Template with your program coordinator before the internship starts. They'll confirm it meets DYCD compliance requirements and flag anything that needs adjustment.

📋 Download the Technical Skills Learning Template — Available through the DYCD work site portal. The template is designed to pair with these AI-generated scenarios — do not create a new document from scratch.
Final Step

Employer Review Checklist

Before you finalize any AI-generated scenario, run it through this checklist. If you can't check every box, revise until you can. A scenario that passes this checklist is ready to use.

Scope & Realism
The project is completable in 6 weeks at 25 hours/week
A high school student (16–21, no prior experience) could do this work
Week 1 is onboarding-focused — not jumping straight into hard tasks
Week 6 includes a real presentation to actual leadership (not just a peer review)
Deliverables
Every week has at least one visible deliverable
The Week 5 and Week 6 deliverables match what's listed in the final deliverables section
The final deliverable is something tangible that can be shown to leadership
No deliverable requires access to real systems, sensitive data, or production tools
Safety & Compliance
All data interns work with is simulated, sample, or anonymized
No intern role requires accessing admin systems, real user accounts, or confidential records
Every tool listed is free-tier accessible — no paid subscriptions required
The scenario is appropriate for the DYCD SYEP program context
Clarity & Language
No jargon is used without a plain-language explanation alongside it
The scenario reads like a real workplace project — not a school assignment
The company background and challenge feel specific to your organization
Team roles are clearly defined and distinct from each other
✅ All boxes checked? Your scenario is ready. Transfer it into the Technical Skills Learning Template and share with your program coordinator before Day 1.
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